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    Legacy Systems

    Modernizing Automation in Insurance Toward a Paper-Free Future

    May 21, 2025 / by AAIS posted in Insurance Operations, insurance automation, Legacy Systems, LenderDock

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    Despite growing investments in digital transformation, many insurers still rely on paper-based workflows. From legacy systems and compliance concerns to aging customer bases, the road to modernization has been slow and uneven. Frank Eubank, CEO of LenderDock, offers a candid look at why paper persists—and how insurers can finally move past it.

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