Despite growing investments in digital transformation, many insurers still rely on paper-based workflows. From legacy systems and compliance concerns to aging customer bases, the road to modernization has been slow and uneven. Frank Eubank, CEO of LenderDock, offers a candid look at why paper persists—and how insurers can finally move past it.

In a recent AAIS Webinar, industry leaders from Britecore, East Tennessee Mutual and Friends Cove Mutual discussed ‘How Small Insurers Can Compete and Win the Customer of the Future.’

AAIS has been a longtime supporter of the Inland Marine Underwriters Association (IMUA). The national association provides exemplary curriculum, training, and resources to strengthen underwriting in inland marine insurance. Every year, the IMUA holds an annual meeting to provide educational opportunities for professionals of all inland marine backgrounds.