On February 20, 2025, the Florida Office of Insurance Regulation (FLOIR) issued an informational memorandum containing guidance on wind and water claims and also requiring all residential property and casualty insurers to report information regarding the National Flood Insurance Program's (NFIP) claims handling process and NFIP Write Your Own Program (WYO) policies.

The memorandum reminds insurers of the need to properly evaluate claims when damages are caused by the perils of water and wind. FLOIR expects insurers to be mindful of Florida Statute 627.702(1)(a), which is provided in the memorandum, before denying a total loss claim for wind damage when flood or storm surge damage may have also damaged the structure.

Additionally, the memorandum is requiring residential property and casualty insurers to report information regarding the NFIP's claims handling process and NFIP WYO policies. The memorandum provides what should be included in the report. All information should be submitted to FLOIR by March 6, 2025.

Please see the informational memorandum for more information.