---
title: Michigan Issues Bulletin Providing Additional Information for Automobile Claims Handling
description: Michigan DIFS issues Bulletin 2025-25-INS outlining fair claims handling practices to prevent unfair or abusive acts by insurers in automobile claims administration.
---

[Compliance Alerts](https://aaisviews.aaisonline.com/compliance-alerts)

# [Michigan Issues Bulletin Providing Additional Information for Automobile Claims Handling](https://aaisviews.aaisonline.com/compliance-alerts/michigan-issues-bulletin-providing-additional-information-for-automobile-claims-handling)

 Written by [AAIS](https://aaisviews.aaisonline.com/compliance-alerts/author/aais) | Oct 31, 2025

On October 24, 2025, the Michigan Department of Insurance and Financial Services (DIFS) issued [Bulletin 2025-25-INS](https://www.michigan.gov/difs/-/media/Project/Websites/difs/Bulletins/2025/Bulletin_2025-25-INS.pdf), which supersedes Bulletin 2025-19-INS, to address unfair or abusive acts and practices within the claims administration process for automobile insurance.

 

The DIFS reminds insurers that their claims administration practices must follow the Insurance Code. The bulletin provides examples of improper claims administration practices, particularly for automobile collision and comprehensive coverages. Some of the examples provided include making misrepresentations to claimants during claims administration and failing to make timely payment on claims that are not reasonably in dispute.

 

Please see [Bulletin 2025-25-INS](https://www.michigan.gov/difs/-/media/Project/Websites/difs/Bulletins/2025/Bulletin_2025-25-INS.pdf) for more information. For any questions regarding the bulletin, please contact:

 

Department of Insurance and Financial Services  
Office of General Counsel

530 West Allegan Street, 7th Floor  
Lansing, Michigan 48933  
Toll Free: (877) 999-6442

[View full post](https://aaisviews.aaisonline.com/compliance-alerts/michigan-issues-bulletin-providing-additional-information-for-automobile-claims-handling)

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