---
title: Michigan Issues Bulletin Regarding Automobile Claims Handling
description: On September 12, 2025, the Michigan Department of Insurance and Financial Services (DIFS) issued Bulletin 2025-19-INS to remind insurers that their claims administration practices must follow the Insurance Code.
image: https://aaisviews.aaisonline.com/hubfs/Compliance%20Alert/GLC%20Compliance%20Blog%20Features%20v2%20-%20MI-1.jpg
---

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## Compliance Alerts

## [Michigan Issues Bulletin Regarding Automobile Claims Handling](https://aaisviews.aaisonline.com/compliance-alerts/michigan-issues-bulletin-regarding-automobile-claims-handling)

 Sep 18, 2025 / by [AAIS](https://aaisviews.aaisonline.com/compliance-alerts/author/aais)

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On September 12, 2025, the Michigan Department of Insurance and Financial Services (DIFS) issued [Bulletin 2025-19-INS](https://www.michigan.gov/difs/-/media/Project/Websites/difs/Bulletins/2025/Bulletin_2025-19-INS.pdf?rev=ab8c72e720644023b6e12b79d8c31fd4) to remind insurers that their claims administration practices must follow the Insurance Code.

 

The bulletin provides examples of improper claims administration practices, particularly for automobile collision and comprehensive coverages. Some of the examples provided include making misrepresentations to claimants during claims administration and failing to make timely payment on claims that are not reasonably in dispute.

 

Please see [Bulletin 2025-19-INS](https://www.michigan.gov/difs/-/media/Project/Websites/difs/Bulletins/2025/Bulletin_2025-19-INS.pdf?rev=ab8c72e720644023b6e12b79d8c31fd4) for more information. For any questions regarding the bulletin, please contact: 

 

Department of Insurance and Financial Services  
Office of General Counsel

530 W. Allegan Street - 7th Floor  
P.O. Box 30220  
Lansing, Michigan 48909-7720  
Toll Free: (877) 999-6442

 Tags: [Compliance](https://aaisviews.aaisonline.com/compliance-alerts/topic/compliance), [Michigan](https://aaisviews.aaisonline.com/compliance-alerts/topic/michigan)

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