The buzz around artificial intelligence (AI) is growing louder by the day—and the insurance industry is no exception. From underwriting and claims to customer service and fraud detection, AI is being hailed as a game-changer. But in the rush to adopt this transformative technology, we risk repeating a familiar story.

The insurance industry has been on a long journey of digital transformation—one that arguably began decades ago with the introduction of mainframes, personal computers, and later, cloud computing. But in 2025, a new question is emerging: Why are we still talking about “digital transformation” in the traditional sense?

The insurance industry has long been resistant to change, lagging behind other sectors when it comes to innovation and modernization. While financial services, retail, and even healthcare have thrived with new technology, insurance remains a slow mover—held back by legacy systems, regulatory complexities, and deep-rooted traditional processes. This difficulty in evolving has led to significant inefficiencies, particularly in communication with lienholders, mortgage banks, and financial third parties.

Artificial intelligence (AI) is reshaping the insurance industry, and successful adoption requires careful planning. Tony Villa, President of OneShield, shares key insights on how insurers can integrate AI to enhance efficiencies without disrupting operations.

Carrier Management recently published a release from AM Best revealing that the homeowners insurance sector suffered an underwriting loss amounting to $15.2 billion in 2023. This loss is more than double that of the previous year and marks the worst underwriting results since 2000. This spike is attributed to increased weather-related events and shifting population demographics, leading insurers to confront significant challenges in underwriting and risk assessment.

Pinpoint Predictive to offer AAIS Members access to their revolutionary risk selection platform that goes beyond traditional variables.

The connection between home inspections and securing reinsurance is crucial for insurance carriers. In this interview with AAIS Partner, Chrp Technologies, we delve into the pivotal role of maintaining a high-quality book of business for insurers seeking reinsurance. Micah Kalisch, Founder and CEO of Chrp Technologies, elucidates how adhering to inspection protocols aligned with stringent underwriting standards not only safeguards insurers against potential risks, but also enhances their appeal to reinsurers. He also discusses how Chrp can support underwriters throughout this process.

Generative Artificial Intelligence (GenAI) is revolutionizing industries with its ability to understand, synthesize, and create language-based content. In this interview with AAIS Partner, BluePond.AI, we explored how this leap forward is particularly impactful in the insurance sector, where manual processes and complex documentation are prevalent. Hear from Pranav Pasricha, CEO of BluePond.AI, to learn what GenAI is, its transformative applications within the insurance industry, the challenges of adopting this technology, and how carriers can effectively navigate these obstacles to harness GenAI's full potential.

Due to today’s hard market, reinsurers are much more selective about the risks they underwrite. To secure reinsurance coverage, personal lines property carriers must maintain a healthy book of business and loss ratio.

Apoorva Insurance to offer AAIS Members affordable products and services to further accelerate their speed to market for all lines of business.