Behavioral intelligence is transforming how insurers assess risk, enhance profitability, and promote fairness in underwriting. In a recent interview with AAIS Partner Pinpoint Predictive, Inc., we explored how carriers can leverage these insights at key stages of the insurance value chain—from risk selection to renewal strategies. Scott Ham, CEO of Pinpoint Predictive, Inc., explained that by incorporating unconventional technologies and behavioral insights, insurers are gaining a more complete picture of their customers, leading to smarter decisions and more equitable outcomes.

A 2019 article focusing on insurance underwriting by McKinsey stated, “Based on our observations, anywhere from 30 to 40 percent of underwriting’s time is spent on administrative tasks, such as rekeying data or manually executing analyses.”

Generative Artificial Intelligence (GenAI) is revolutionizing industries with its ability to understand, synthesize, and create language-based content. In this interview with AAIS Partner, BluePond.AI, we explored how this leap forward is particularly impactful in the insurance sector, where manual processes and complex documentation are prevalent. Hear from Pranav Pasricha, CEO of BluePond.AI, to learn what GenAI is, its transformative applications within the insurance industry, the challenges of adopting this technology, and how carriers can effectively navigate these obstacles to harness GenAI's full potential.

For this Advisory Report, AAIS spoke with Sharon Emek, Ph.D., CIC, CEO of AAIS Partner, WAHVE, a unique contract staffing talent solution serving the insurance industry, as part of a two-part series on how to solve the talent crunch and retain quality talent in the insurance industry. In part two, Emek addressed what causes employees to resign, how to create loyalty in your organization, the effects of COVID and remote work expectations, managing today’s workforce, how WAHVE helps insurers cope, and more.

For this Advisory Report, AAIS spoke with Sharon Emek, Ph.D., CIC, CEO of AAIS Partner, WAHVE, a unique contract staffing talent solution serving the insurance industry, for a two-part series on how to solve the talent crunch and retain quality talent in the insurance industry. In part one, Emek addressed the state of the talent gap in the insurance industry, searching for candidates with AI, advice for hiring managers, and more. 

As part of the AAIS Webinar Series, AAIS hosted a virtual discussion on December 7, 2023, featuring Chrp Technologies. Moderated by AAIS President & CEO Werner Kruck, the session explored the state of today’s home insurance market as well as the challenges and opportunities that lie ahead. Featured guest speakers Chin Ma, President of Chrp Technologies, and Brandi Wyrick, AVP of Experience at Orion180, reviewed how new and emerging technologies like Chrp can improve underwriting results and operational efficiencies. They also touched upon the role of artificial intelligence (AI) across the insurance space and how companies can leverage new capabilities to improve the customer experience.

In the AAIS Pulse session Commissioner’s Corner: Catching Up with National & State Insurance Regulators, host Lori Dreaver Munn, Director of Compliance and Government Relations at AAIS spoke with multiple leading regulators for their insights on trending regulatory topics including Scott White, Commissioner of the Virginia State Corporation’s Bureau of Insurance and NAIC Secretary-Treasurer. In this interview, White talks about his top issues of concern for the NAIC in 2023, artificial intelligence (AI) and blockchain in insurance, key initiatives for the state of Virginia, and more.

In the AAIS Pulse session Commissioner’s Corner: Catching Up with National & State Insurance Regulators, host Lori Dreaver Munn, Director of Compliance and Government Relations at AAIS spoke with multiple leading regulators for their insights on trending regulatory topics including Andrew Mais, Commissioner of the Connecticut Insurance Department and NAIC President-Elect. In this interview, Mais talked about his reaction to Mike Consedine’s departure from the NAIC, major initiatives for the NAIC in 2023, modernizing policy reviews in Connecticut, and more. 

For this Regulatory Brief, AAIS sat down with George Bradner, Assistant Deputy Commissioner of the Connecticut Insurance Department, to discuss the use of modern technologies to streamline processes for more efficient filings moving into 2023.

The AAIS Pulse newsmagazine recently featured discussions with Mississippi Insurance Commissioner Mike Chaney and Connecticut Insurance Department Asst. Deputy Commissioner, Property & Casualty Division, George Bradner. They sat down with AAIS VP of Government Affairs, Legal, and Compliance, Robin Westcott, to cover a wide array of topics including data collection, data management, openIDL and its benefits, machine learning, and much more.