Insurance Operations

AAIS Product Advisory Councils…Member Engagement in Product Development

Jan 6, 2022 / by John Kadous posted in Community, Issues & Trends, Insurance Operations, P&C Insurers, AAIS News & Views, AAIS Insights, Insurance Line of Business

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As part of our commitment to delivering innovative, unique, and valuable products and solutions, we have established product councils to engage with Members and gather feedback to inform the strategic direction of AAIS programs. Currently, AAIS has Advisory Councils in the following areas: Auto, Farm, Agribusiness, Inland Marine/Commercial Output, Commercial Lines, Personal Lines and most recently Cannabis and Fire.

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Bridging the Talent Gap in Insurance

Nov 4, 2021 / by AAIS posted in Issues & Trends, Insurance News/Current Events, Insurance Operations, Working in Insurance, AAIS News & Views, AAIS Insights, AAIS Pulse

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In July 2020, consulting firm McKinsey & Company put out a report detailing the talent transformation within the insurance industry. The topline message: Talent strategy is as important as business strategy.

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The Distributed Workforce: Change Has Come

Oct 28, 2021 / by AAIS posted in Issues & Trends, Data & Technology, Insurance Operations, Working in Insurance, P&C Insurers, AAIS News & Views, AAIS Insights

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A distributed workforce, also known as telecommuting or remote work, occurs when a business has employees that work in different locations (e.g., their home, satellite offices, etc.). This is an idea that AAIS has embraced successfully for nine years before the COVID-19 pandemic. The long-held belief that collaboration can only happen in person in a single location is no longer the case.

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Insurance Industry Grapples with Discrimination

Oct 26, 2021 / by AAIS posted in Community, Issues & Trends, Insurance News/Current Events, Industry Associations, Regulatory/Compliance, Insurance Operations, Working in Insurance, P&C Insurers, AAIS Insights

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Diversity, equity, and inclusion (DEI) continues to be a concern in our society and the issues it presents extend beyond the communities where we live to the places and industries where we work. AAIS Government & Industry Engagement Manager Lori Dreaver Munn recently presented at the Association of Insurance Compliance Professionals (AICP) Annual Conference on a more nuanced concern – improving DEI in insurance products.

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AI and Modern Compliance

Jan 9, 2021 / by AAIS posted in Community, Technology, Machine Learning/AI, Issues & Trends, Data & Technology, Insurtech, Regulatory/Compliance, Insurance Operations, Innovation, AAIS Insights, AAIS Pulse, Executive, Regulation, Compliance, Locke Lorde, AI, AAIS Views

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In August of 2020, the NAIC adopted five guiding principles for artificial intelligence (AI), based on the Organization for Economic Cooperation and Development’s AI Principles which have been adopted by 42 countries across the globe. These five principles include: Fair and Ethical Accountability, Compliance, transparency, security, safety, and robustness of outputs.

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AAIS Makes the Insurance Workplace Modern

Dec 29, 2020 / by AAIS posted in Community, Issues & Trends, Industry Associations, Insurance Operations, Working in Insurance, P&C Insurers, AAIS News & Views, AAIS Insights, Remote Work, Executive

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If you ask anyone working in insurance how they got into the field, they'll tell you two things: that they didn't grow up wanting to be in insurance and that they "fell into it."          

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The Open Road…to the Future of Insurance

Dec 28, 2020 / by AAIS posted in Community, Issues & Trends, Data & Technology, Data Management/Distributed Ledger, Industry Associations, Insurance Operations, P&C Insurers, Industry, AAIS Insights, membership

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Insurance is not a new industry. Insurers have been offering coverage to United States businesses since the Declaration of Independence. But the role of advisory organizations within the U.S. insurance industry has evolved over time…and at AAIS, we’re evolving with it.

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A New WAHVE of Remote Hiring Begs the Question “How?” - Part 2

Nov 19, 2020 / by AAIS posted in Community, Issues & Trends, Events, Insurance Operations, Working in Insurance, P&C Insurers, AAIS Webinar Series, WAHVE, Work At Home Vintage Experts

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After evaluating your organizational structure and asking essential questions about the need to establish a more remote workforce, it’s time to think about the big question… How are you going to effectively hire, attract, onboard and keep people in this remote environment? According to Sharon Emek, Ph.D., CIC, and founder and CEO of Work At Home Vintage Experts (WAHVE), once your hiring strategy and recruiting process is in place, you’ll want to turn to applicant selection, interviews, and onboarding.

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A New WAHVE of Hiring and Onboarding: Part I

Nov 16, 2020 / by AAIS posted in Community, Issues & Trends, Events, Insurance Operations, Working in Insurance, P&C Insurers, AAIS Webinar Series, Executive

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The COVID-19 pandemic has left profound impacts on businesses worldwide, forcing many organizations to pivot to remote work. COVID-19 has taught companies that good, efficient work can be done from anywhere, and that talent identification shouldn’t be confined to geographic locations. As the pandemic continues, some organizations have struggled with how to hire and onboard top talent remotely.

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Applying AAIS Expertise in Remote Work to Remote Learning

Aug 13, 2020 / by AAIS posted in Community, Issues & Trends, Insurance Operations, Working in Insurance, P&C Insurers, AAIS News & Views, AAIS Insights, Remote Work, Executive, Distributed Workforce

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COVID-19 has caused an abundance of challenges for businesses everywhere. With protective restrictions, unessential businesses were forced to send employees home and, in many cases, shut down due to the threat of the rapidly spreading virus. These businesses deemed "unessential," however, are essential to the livelihoods of many, leaving businesses in a state of panic. How were they to continue business when they couldn't remain open? Many businesses that could feasibly function as a remote workforce have attempted the transition, and as COVID-19's threats persist, many schools have made the decision as well.

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