On December 9, 2023, Tennessee experienced devastating tornadoes that resulted in the destruction of property and other tragedies. The Tennessee Department of Commerce and Insurance (TDCI) issued Bulletin 23-06 following the tornadoes, requesting licensed insurers in the state of Tennessee to assist policyholders who have been affected by the tornadoes by suspending the cancelation or non-renewal of policies due to non-payment of premium for a period of at least 60 days.
Additionally, the TDCI further requests the following:
- Allow exceptions to proof-of-loss deadlines, notice requirements, and other contract or underwriting requirements;
- Allow for policyholders to voluntarily enter payment plans;
- Allow policyholders to temporarily postpone payment due dates in order to continue insurance coverage;
- Suspend late-payment, reinstatement, or insufficient-funds fees along with any other fee,
penalty, or interest charge resulting from the insured’s temporary inability to submit premium payments; - Allow insureds to request a duplicate copy of their policy at no additional cost;
- Refrain from canceling or non-renewing policies solely because of claims resulting from the tornadoes; and
- Allow for one (1) early or replacement prescription refill per medication.
For more information, please see Bulletin 23-06.
For any questions regarding this request, please contact Stephanie Cope, Director of Policy Analysis, at Stephanie.Cope@tn.gov.
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