In this edition of CEO Angles, AAIS President and CEO Ed Kelly speaks with Keith Wolfe, President of US Property & Casualty at Swiss Re and an AAIS board member, about lessons learned during the pandemic, the increasing value of data, the need to start looking at climate change, the troubling cyber risk trend, and the hot topic of social inflation.

The April 13 episode of AAIS Pulse featured a frank discussion on diversity, equity and inclusion in corporate American, the insurance industry, and society at large, as seen through the lens of leaders in insurance regulation.

AAIS’s El Cid Balitaan was joined by Chlora Lindley-Myers, Director of the Missouri Department of Commerce and VP of the Insurance and National Association Of Insurance Commissioners (NAIC), and Commissioner Andrew Mais of the Connecticut Insurance Department, who is Secretary Treasurer of the NAIC.

AAIS CEO Ed Kelly sat down with Bob Rusbuldt, CEO of the Independent Insurance Agents & Brokers of America (Big I) to discuss the impact of the Biden Administration and COVID-19 on insurers – and what may be ahead in the legislative and regulatory arena.

AAIS has been a longtime supporter of the Inland Marine Underwriters Association (IMUA). The national association provides exemplary curriculum, training, and resources to strengthen underwriting in inland marine insurance. Every year, the IMUA holds an annual meeting to provide educational opportunities for professionals of all inland marine backgrounds.

At AAIS, we’re continually refining our industry-leading products to better serve our Members, developing new products to respond to a quickly changing industry, and building new processes to deliver the best-in-class service and support our Members have come to expect.

If you ask anyone working in insurance how they got into the field, they'll tell you two things: that they didn't grow up wanting to be in insurance and that they "fell into it."          

A global pandemic might not be the first business interruption business owners think of when preparing for the worst. But COVID-19 has left many businesses in peril, wounded by the surmounting effects of an unexpected pandemic. Companies install fire alarms, security cameras, generators, and other preventative measures to prepare for a standard disruption. The economic disaster caused by COVID-19, however, has showcased the growing need for strong business continuity plans to protect businesses from disruption at every level.

After evaluating your organizational structure and asking essential questions about the need to establish a more remote workforce, it’s time to think about the big question… How are you going to effectively hire, attract, onboard and keep people in this remote environment? According to Sharon Emek, Ph.D., CIC, and founder and CEO of Work At Home Vintage Experts (WAHVE), once your hiring strategy and recruiting process is in place, you’ll want to turn to applicant selection, interviews, and onboarding.

The COVID-19 pandemic has left profound impacts on businesses worldwide, forcing many organizations to pivot to remote work. COVID-19 has taught companies that good, efficient work can be done from anywhere, and that talent identification shouldn’t be confined to geographic locations. As the pandemic continues, some organizations have struggled with how to hire and onboard top talent remotely.

Design Thinking is a practical and creative approach to problem solving, used in industries and organizations searching for new, customer-centric ways to enhance the customer experience. Design Thinking aims to better understand consumers' needs and formulate an innovative solution for them. When utilized properly, this framework allows organizations to create faster, more profitable innovations at a more efficient rate. At AAIS, Design Thinking helps formulate innovative insurance solutions, such as the openIDL distributed ledger technology for regulatory reporting in 2018.